WFM Forecasting And Planning Manager - Guatemala City
WFM Forecasting And Planning Manager - Guatemala City
| Nombre del Puesto: | WFM Forecasting And Planning Manager |
| Empresa: | Omni Interactions |
| Candidatos Postulados: | Postulaciones: 9 | Visitas: 199 |
| Tu Postulación: | Aún no te has postulado |
| Estadísticas del Reclutador: | CVs vistos: 5, Eliminados: 0, Sin leer: 0 |
| Ubicación: | Guatemala City , Guatemala |
| Salario: | A convenir |
| Permite Trabajo desde Casa: | Si |
| Publicado: | 24/10/2022 |
| ID: | 361884474 |
DESCRIPCION DEL PUESTO
DESCRIPCION DEL PUESTO
Requirements:
Must be located in Guatemala
Advanced experience with Power BI
Advanced experience with MS Excel & PowerPoint
Comprehensive knowledge in forecasting algorithms & planning
Driven by collaboration & teamwork
Exceptional interpersonal & communication skills
Never settle for less & always be learning
Have a personality of working smarter, not harder
Unleash creative possibility
Education & Experience
Bachelor's degree in Finance, Business, or a related field or 5 years of experience leading a data analysis team
3 years of BPO/Contact Center experience
2 years of leadership experience
2 years of progressive relevant experience with a strong track record of success
Responsibilities:
Design & build optimized forecasting models
Design & build scheduling model for Omni clients
Lead a team responsible for forecasting, demand, headcount, scheduling, skilling, performance management
Use coding, analytics & advanced modeling to understand business success
Fully understand client contracts, staffing, and reporting requirements
Working to ensure team is proactively working to meet service level agreements by staying in constant communication with business partners and leadership
Combine & integrate data to generate forecasts
Modify the planning process, tools, programs, & business rules as needed to increase efficiency & accommodate changes.
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: A convenir
Cantidad de vacantes: 1
REQUERIMIENTOS
Experiencia Mínima: No especificado
Sexo: Indistinto
Must be located in Guatemala
Advanced experience with Power BI
Advanced experience with MS Excel & PowerPoint
Comprehensive knowledge in forecasting algorithms & planning
Driven by collaboration & teamwork
Exceptional interpersonal & communication skills
Never settle for less & always be learning
Have a personality of working smarter, not harder
Unleash creative possibility
Education & Experience
Bachelor's degree in Finance, Business, or a related field or 5 years of experience leading a data analysis team
3 years of BPO/Contact Center experience
2 years of leadership experience
2 years of progressive relevant experience with a strong track record of success
Responsibilities:
Design & build optimized forecasting models
Design & build scheduling model for Omni clients
Lead a team responsible for forecasting, demand, headcount, scheduling, skilling, performance management
Use coding, analytics & advanced modeling to understand business success
Fully understand client contracts, staffing, and reporting requirements
Working to ensure team is proactively working to meet service level agreements by staying in constant communication with business partners and leadership
Combine & integrate data to generate forecasts
Modify the planning process, tools, programs, & business rules as needed to increase efficiency & accommodate changes.
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: A convenir
Cantidad de vacantes: 1
REQUERIMIENTOS
Experiencia Mínima: No especificado
Sexo: Indistinto
Requirements:
Must be located in Guatemala
Advanced experience with Power BI
Advanced experience with MS Excel & PowerPoint
Comprehensive knowledge in forecasting algorithms & planning
Driven by collaboration & teamwork
Exceptional interpersonal & communication skills
Never settle for less & always be learning
Have a personality of working smarter, not harder
Unleash creative possibility
Education & Experience
Bachelor's degree in Finance, Business, or a related field or 5 years of experience leading a data analysis team
3 years of BPO/Contact Center experience
2 years of leadership experience
2 years of progressive relevant experience with a strong track record of success
Responsibilities:
Design & build optimized forecasting models
Design & build scheduling model for Omni clients
Lead a team responsible for forecasting, demand, headcount, scheduling, skilling, performance management
Use coding, analytics & advanced modeling to understand business success
Fully understand client contracts, staffing, and reporting requirements
Working to ensure team is proactively working to meet service level agreements by staying in constant communication with business partners and leadership
Combine & integrate data to generate forecasts
Modify the planning process, tools, programs, & business rules as needed to increase efficiency & accommodate changes.
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: A convenir
Cantidad de vacantes: 1
REQUERIMIENTOS
Experiencia Mínima: No especificado
Sexo: Indistinto
Must be located in Guatemala
Advanced experience with Power BI
Advanced experience with MS Excel & PowerPoint
Comprehensive knowledge in forecasting algorithms & planning
Driven by collaboration & teamwork
Exceptional interpersonal & communication skills
Never settle for less & always be learning
Have a personality of working smarter, not harder
Unleash creative possibility
Education & Experience
Bachelor's degree in Finance, Business, or a related field or 5 years of experience leading a data analysis team
3 years of BPO/Contact Center experience
2 years of leadership experience
2 years of progressive relevant experience with a strong track record of success
Responsibilities:
Design & build optimized forecasting models
Design & build scheduling model for Omni clients
Lead a team responsible for forecasting, demand, headcount, scheduling, skilling, performance management
Use coding, analytics & advanced modeling to understand business success
Fully understand client contracts, staffing, and reporting requirements
Working to ensure team is proactively working to meet service level agreements by staying in constant communication with business partners and leadership
Combine & integrate data to generate forecasts
Modify the planning process, tools, programs, & business rules as needed to increase efficiency & accommodate changes.
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: A convenir
Cantidad de vacantes: 1
REQUERIMIENTOS
Experiencia Mínima: No especificado
Sexo: Indistinto
Aviso - Vacante caducada
Lamentamos informarte que esta vacante ha expirado, ya que fue publicada hace más de 30 días. Te sugerimos realizar una nueva búsqueda haciendo clic aquí.