Customer Service Representative - Guatemala City

Empresa: Omni Interactions
Candidatos Postulados: Postulaciones: 3 | Visitas: 115
Tu Postulación: Aún no te has postulado
Ubicación: Guatemala City, Guatemala
Permite Trabajo desde Casa: Si
Correo de empresa: *********@*******.com (Ver email)
-Enter retail orders into the customers system with 100% accuracy
-Contact customers over email when required to clarify details
-Know the performance objectives including productivity & quality standards, any other area related to the business that is necessary
-Keep your knowledge of the policies & products of the account updated
-Read & make sure you understand policies, procedures, etc.
-Communicate with leaders, team members about problems or trends
-Keep account information confidential
-Document all orders & perform any other tasks, duties, services needed
-Have a personal home computer that meets the Omni client's minimum requirements (see the bottom graphic for more info)
-Communicate with customers over email & enter orders into customer systems (B1 communication or higher)
-Experience with Salesforce or a similar CMS (customer management system)
-Excellent computer skills (typing & navigation)
-Excellent writing skills
-Familiar with US- Ased addresses & phone number structure

-This contract will be processing inbound orders for a US- Ased wine wholesaler. Youll be getting customer invoices & entering the order details into the wine wholesalers database. You will have to have very strong reading, writing, computer & typing skills to be eligible for this contract. Once the orders are entered into the database, youll confirm the customers order over email.
-The wine wholesalers customer base doesnt have the technology in their warehouses to order in their system. You will be making sure the warehouses orders are received & entered before the next business day. This is a data- Entry based contract with follow- Up email support you will be entering data most of the time, with very minimal to no phone calls necessary.


-This is a contract opportunity to earn $6 USD per hour, up to $960 a month

Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Temporal
Salario: USD 400.00 - 960.00 Mensual
Cantidad de vacantes: 100

Experiencia Mínima: No especificado
Sexo: Indistinto

Aviso - Vacante caducada

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