Customer Service Representative - Guatemala - Start September 16, 2022 & Earn $6 (Q45) USD/hour | Call Center, Customer Service, Contact Center - Flores

Empresa: Omni Interactions
Candidatos Postulados: Postulaciones: 9 | Visitas: 294
Tu Postulación: Aún no te has postulado
Ubicación: Flores, Guatemala
Permite Trabajo desde Casa: Si
This is a business-to-business, self-employed opportunity to support a US-based client & be paid in US Dollars!

We are looking for self-motivated people who can work independently to join into a business partnership with Omni.

Check us out on Indeed & see what others have to say about us!

You'll be completing administrative tasks for primary & urgent care clinics in the US.

You are critical to maintain patient satisfaction and operational success. You support patients & clinicians at multiple locations.

This is a contract opportunity to earn $6 USD per hour, up to $960 a month!


Remain focused & calm during stressful situations
Speak clearly, professionally, calmly
Able to talk & type at the same time
Have good critical thinking skills ? what is needed to get this caller the care they need right away!

Answering inbound calls, making outbound calls, messages, voicemails, create and assign tasks, and faxes.
All interactions will be handled with empathy & great customer service
Scheduling appointments with specific urgent care locations
Gathering all necessary information (insurance, self-pay prices, etc)
Ensure patients have been sent all proper forms at the time of scheduling appointment (Onboarding, Questionnaire etc)
Multi-tasking to make sure all tasks are complete for the patients & clinicians
Assign tasks to appropriate dept/person with clear instructions/information and TAT.
Contact pharmacy to call in a prescription or change pharmacy location.
Register, check-in, billing, and discharge follow up for virtual primary care appointments
Register in-clinic appointments
Check insurance coverage
Audit schedule for errors and double bookings
Outreach via in-app messaging and outbound phone calls to confirm appointments

Flexibility, work from home

Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Temporal
Salario: USD 960.00 Mensual
Cantidad de vacantes: 100

Experiencia Mínima: No especificado
Sexo: Indistinto

Aviso - Vacante caducada

Lamentamos informarte que esta vacante ha expirado, ya que fue publicada hace más de 30 días. Te sugerimos realizar una nueva búsqueda haciendo clic aquí.

Empleos que podrían interesarte

    Tips que pueden interesarte