Customer Service Representative - Guatemala - Start September 16, 2022 & Earn $6 (Q45) USD/hour | Call Center, Customer Service, Contact Center - Guatemala City

Empresa: Omni Interactions
Otras Vacantes de la Empresa: La empresa tiene otras vacantes activas (3)
Candidatos Postulados: Postulaciones: 6 | Visitas: 389
Tu Postulación: Aún no te has postulado
Estadísticas del Reclutador: CVs vistos: 2, Eliminados: 0, Sin leer: 0
Ubicación: Guatemala City , Guatemala
Permite Trabajo desde Casa: Si
Correo de empresa: *********@*******.com (Ver email)
This is a business-to-business, self-employed opportunity to support a US-based client & be paid in US Dollars!

We are looking for self-motivated people who can work independently to join into a business partnership with Omni.

Check us out on Indeed & see what others have to say about us!

You'll be completing administrative tasks for primary & urgent care clinics in the US.

You are critical to maintain patient satisfaction and operational success. You support patients & clinicians at multiple locations.

?This is a contract opportunity to earn $6 USD per hour, up to $960 a month!

Answering inbound calls, making outbound calls, messages, voicemails, create and assign tasks, and faxes.
All interactions will be handled with empathy & great customer service
Scheduling appointments with specific urgent care locations
Gathering all necessary information (insurance, self-pay prices, etc)
Ensure patients have been sent all proper forms at the time of scheduling appointment (Onboarding, Questionnaire etc)
Multi-tasking to make sure all tasks are complete for the patients &
Assign tasks to appropriate dept/person with clear instructions/information and TAT.
Contact pharmacy to call in a prescription or change pharmacy location.
Register, check-in, billing, and discharge follow up for virtual primary care appointments
Register in-clinic appointments
Check insurance coverage
Audit schedule for errors and double bookings
Outreach via in-app messaging and outbound phone calls to confirm appointments

Remain focused & calm during stressful situations
Speak clearly, professionally, calmly
Able to talk & type at the same time
Have good critical thinking skills ? what is needed to get this caller the care they need right away!

Work from home, flexibility

Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Temporal
Salario: USD 960.00 Mensual
Cantidad de vacantes: 100

Experiencia Mínima: No especificado
Sexo: Indistinto

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